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Shipping Policy

1. Shipping Policy

1.1 Shipping Rates and Methods

  • We offer standard, expedited, and overnight shipping options.
  • Shipping rates are calculated based on the weight and destination of your order.
  • Free standard shipping is available for orders over Rs. 500.

1.2 Processing Time

  • Orders are processed within 1-2 business days.
  • Orders placed after 2 PM on Fridays will be processed the following Monday.

1.3 Delivery Time

  • Standard shipping: 5-7 business days
  • Expedited shipping: 2-3 business days
  • Overnight shipping: 1 business day

1.4 International Shipping

  • We ship to selected international locations.
  • Customers are responsible for any customs duties or taxes.

2. Return and Exchange Policy

2.1 Return Policy

  • Returns are accepted within 7 days of purchase.
  • Items must be unused, in original packaging, and with all tags attached.
  • Sale items are final sale and cannot be returned.

2.2 Return Process

  • Contact our customer service to initiate a return.
  • Fill out the return form included in your order.
  • Ship the item back using the provided return label.

2.3 Refund Policy

  • Refunds will be issued to the original payment method within 7-10 business days of receiving the return.
  • Shipping fees are non-refundable.

2.4 Exchange Policy

  • Exchanges are accepted within 7 days of purchase.
  • Contact our customer service to initiate an exchange.
  • Items must be unused, in original packaging, and with all tags attached.

3. Payment Methods

3.1 Accepted Payment Methods

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay
  • Google Pay

3.2 Payment Security

  • Our website uses SSL encryption to ensure your payment information is secure.
  • We do not store credit card information on our servers.