1. Shipping Policy
1.1 Shipping Rates and Methods
- We offer standard, expedited, and overnight shipping options.
- Shipping rates are calculated based on the weight and destination of your order.
- Free standard shipping is available for orders over Rs. 500.
1.2 Processing Time
- Orders are processed within 1-2 business days.
- Orders placed after 2 PM on Fridays will be processed the following Monday.
1.3 Delivery Time
- Standard shipping: 5-7 business days
- Expedited shipping: 2-3 business days
- Overnight shipping: 1 business day
1.4 International Shipping
- We ship to selected international locations.
- Customers are responsible for any customs duties or taxes.
2. Return and Exchange Policy
2.1 Return Policy
- Returns are accepted within 7 days of purchase.
- Items must be unused, in original packaging, and with all tags attached.
- Sale items are final sale and cannot be returned.
2.2 Return Process
- Contact our customer service to initiate a return.
- Fill out the return form included in your order.
- Ship the item back using the provided return label.
2.3 Refund Policy
- Refunds will be issued to the original payment method within 7-10 business days of receiving the return.
- Shipping fees are non-refundable.
2.4 Exchange Policy
- Exchanges are accepted within 7 days of purchase.
- Contact our customer service to initiate an exchange.
- Items must be unused, in original packaging, and with all tags attached.
3. Payment Methods
3.1 Accepted Payment Methods
- Credit Cards: Visa, MasterCard, American Express, Discover
- PayPal
- Apple Pay
- Google Pay
3.2 Payment Security
- Our website uses SSL encryption to ensure your payment information is secure.
- We do not store credit card information on our servers.